Professionally managed properties are increasingly in demand from both private and corporate tenants as it gives them peace of mind that any issues will be professionally and promptly dealt with.

At Carlton Gate we will take over the often tedious and time-consuming work that comes with being a landlord, giving you the peace of mind that both your property and your tenants are well looked after during the tenancy. It also helps ensure tenants remain in your property for the longest term possible.

Our Property Management Service

Our property management service encompasses the following:

Day to Day Management –

with tenants in central Carlton Gate paying premium rents, many have high expectations of the management of the property they chose to rent, especially if they are corporate tenants. We will take over the hassle of day to day contact with tenants and quickly resolve any issues that arise such as plumbing and heating problems, water leaks, replacement of faulty appliances and much more. We work with a team of reliable suppliers and tradesmen, most of who have worked with us for many years. All of our contractors are well vetted by us before they are trusted to work on our behalf.

Payment of Outgoings –

We will pay ground rents, service charges and water rates together with insurance premiums pertaining to the property on your behalf and account to you on a monthly rental statement. To enable us to do this you will need to inform the various parties to send all bills and invoices to us for payment. Since we are unable to make payment in excess of the funds available to us in the Landlord’s account, we will retain a contingency fund to cover any outgoings which may be payable between rent payments.

Faults and Repairs –

We will investigate any reported faults or necessary repairs required to the property. Minor repairs or emergency works will be carried out immediately and paid for from funds held. Where major works are required an estimate will be obtained and sent to the Landlord for approval.

Insurance Claims –

We will submit and negotiate insurance claims on your behalf when necessary.

Inspections –

We will inspect your property every six months during a Tenancy.

Inventory –

the inventory is an essential part of any tenancy, providing written evidence of the condition and contents of a property at the start of the tenancy so that any damage at the end of the tenancy can be accounted for. We will arrange your inventory in association with a professional, independent inventory clerk. In addition to preparing your inventory the clerk will produce a check-in report detailing the condition of the property at the start of the tenancy and a check-out report detailing the same at the end of the tenancy. This will assess any damage, aside from fair wear and tear that may have occurred.

Tenancy Renewal –

We can manage the negotiations of tenancy and contract renewal on your behalf, ensuring you get the deal that’s right for you.

Key holding service –

We will hold a spare set of keys for your property to allow access to suppliers or to help tenants who have lost their keys.